Error Messages & Solutions - At the time of Login

I am not able to login and getting error message "Invalid Login Id or Password"?

This message while login comes when your login password is in disabled state. Please take up with branch for the activation of the password, if you know the correct password.

I am not able to login and getting error message "Invalid Password. You are left with 4 more attempts."?

This message while login comes when your login password is in enabled state and you are entering wrong password. Please enter the password correctly otherwise apply for a fresh password at the branch. A new password would be sent to your branch within 7 days. Collect the passwords from the same branch and get it activated on the same day. Thereafter, you can continue using the IBS service without any issue.

I am not able to login and getting error message "Please do not enter special character"?

This message while login comes when you are entering any special character in the place given for User ID.

Please note that the User Id is an alphanumeric of 9 digits and does not contain any special character.

I am not able to login and getting error message "You have exceeded the max. no. of attempts. Login is disabled"?

This message while login comes when your login password got blocked because of entering wrong password in all 5 attempts given to you. If you have the correct password, approach your branch and submit for re-activation. Once activated you can continue using the IBS service without any issue.

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